Building a Conversational Growth Strategy doesn’t just mean your business has more conversations over time. To really see the impact of this strategy it’s imperative you have BETTER conversations. First, let’s consider where your potential customers are. Think about which of your channels generates the most traffic to Creating Smart Chatbot your website, and whether […]
Read MoreMore sensitive or complex issues such as technical questions or billing or payment questions usually don’t make sense for a bot. But if a bank sees hundreds of calls about its routing number or an e-commerce company gets bogged down with questions about its return policy, those would be great inquiries to deflect to a […]
Read MoreThis solution is feature-rich, and it offers multi-language support as well. You can create a custom link to your bot, send attachments in bot messages, create personalized messages, and embed the chatbot directly on any website. Chatbot platforms are some of the best tools to come to the marketing scene in a while, probably since […]
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